Privacy Policy

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Our services are in high demand and we appreciate sufficient notice (24 hours) if therapy is to be cancelled, however,  we understand life can sometimes get in the way.

Let's communicate and we will do our best to reschedule any cancelled appointment and understand that at times this may not possible. In most circumstances the following policy will apply:

• There is no charge for cancelling an appointment, so long as we have sufficient notice (48 hrs). 
•  Cancellations less than 48 hours before the time of your appointment will incur a 50% cancellation fee.
• Failure to attend an appointment without providing prior notice incurs a 100% cancellation fee.

Upon accepting our services, you will be provided with a detailed Booking and Cancellation Policy. This document outlines the procedures for making, rescheduling, or cancelling appointments; required notice periods; fees applicable for late cancellations or non-attendance; and our approach to ongoing non-compliance with scheduled sessions. The policy ensures transparency and helps us provide fair and consistent service to all clients.